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AU Bank Credit Card Customer Care Number

AU Small Finance Bank offers excellent customer service, ensuring all queries and concerns are addressed swiftly. Holders of savings and current accounts, personal loans, and AU Bank credit cards have access to dedicated AU Bank customer care numbers and missed call services. In particular, the AU Bank credit card customer care number ensures specialized assistance, epitomizing the bank's commitment to providing tailored, rapid responses to every customer’s needs.

AU Small Finance Bank Customer Care Number & Details

Service Contact Number Email ID

24X7 Customer Care

(For general query/complain/ service request)

1800 1200 1200 (Toll free numbers)

1800 26 66677 (Toll free numbers)

 
 

1860 1200 1200 (Non-Toll free numbers)

0141 - 7141000 (Non-Toll free numbers)

0141 - 6133000 (Non-Toll free numbers)

0141 - 3071800 (Non-Toll free numbers)

[email protected]
Credit Card 1800 1200 1500 (Toll free numbers)

[email protected]

[email protected] (For Vetta, Zenith and Zenith+ customers)

 

0141-7141100 (Non-Toll free numbers)

0141-4455000 (Non-Toll free numbers)

[email protected] (Reward Points related)

[email protected] (For Commercial Credit Cards customers)

NRI Services

(Specialized service desk to serve NRI customers)

- [email protected]

Investor Relations

(For any investor-related queries)

- [email protected]

Media Queries

(For any media-related queries)

- [email protected]

If the customer feels that he/she is still not satisfied with the provided response by the bank, the customer in that case may approach to Banking Ombudsman, Reserve Bank of India to lodge the complaint.

AU Small Finance Bank Limited Missed Call Banking

AU Small Finance Bank's missed call service is a complimentary feature that allows customers to quickly obtain account information. By simply making a missed call from a registered mobile number, customers can receive their savings account balance and mini statement instantly. This hassle-free service ensures that account details are always readily accessible without any charges.

Services Missed Call Number
Account Balance 1800-120-2586
Mini Statement 1800-121-2586
FASTAG Balance 9594-744-440

AU Small Finance Bank Limited Grievance Redressal

If a customer is not content with the resolution provided by AU Small Finance Bank customer service, and their concerns remain unaddressed after seven days, they have the option to escalate the issue to the Principal Nodal Officer of the bank. The contact details for the Principal Nodal Officer of AU Small Finance Bank Limited can be found below for further assistance and complaint resolution.

AU Bank Regional Nodal Officer

Nodal Officer City Address Phone Number and E-mail ID
Prashant Kasliwal Rajasthan AU SMALL FINANCE BANK LIMITED Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN - 302001 Phone Number - +91 73400 12367 E-mail ID - [email protected]
Manish Ghosal Madhya Pradesh AU SMALL FINANCE BANK LIMITED 6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore - 452010 Phone Number - +91 8108119708 E-mail ID - [email protected]
Manish Ghosal Chhattisgarh AU SMALL FINANCE BANK LIMITED Plot No. 22, Sheet No. 9, Near Daga Petrol Pump, Fafadik Chowk, Raipur, Chattisgarh, PIN - 492001 Phone Number - +91 81081 19708 E-mail ID - [email protected]
Rasmiranjan Sarangi Maharashtra and Goa AU SMALL FINANCE BANK LIMITED Corporate House, G Block, 2nd Floor, Kanakia Zillion, Junction of LBS & CST Marg, BKC Annex, Kurla (West), Mumbai, PIN - 400070 Phone Number - +91 8422879342 E-mail ID - [email protected]
Inderdeep Kaur Delhi, Haryana (Except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh AU SMALL FINANCE BANK LIMITED F-4, Ground Floor, East of Kailash, New Delhi, PIN - 110024 Phone Number - +91 81300 96629 E-mail ID - [email protected]
Gagan Deep Avasthi Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. AU SMALL FINANCE BANK LIMITED SCO 45 - 46, Sector 8 C, Chandigarh, PIN - 160018 Phone Number - +91 82880 10159 E-mail ID - [email protected]
Rajesh Sachdev Gujarat AU SMALL FINANCE BANK LIMITED Ground floor, Shital Varsha Complex, Shivranjani, Cross Road, Satellite, Ahmedabad, PIN - 380009 Phone Number - +91 99251 06132 E-mail ID - [email protected]
Sudhakar Pandi Karnataka AU SMALL FINANCE BANK LIMITED Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078 Phone Number - +91 8306994023 E-mail ID - [email protected]
Gagan Deep Avasthi Union Territories of Jammu & Kashmir and Ladakh AU SMALL FINANCE BANK LIMITED Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza, Jammu - 180004 Phone Number - +91 82880 10159 E-mail ID - [email protected]
Amrish Singh Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha) AU SMALL FINANCE BANK LIMITED 14/113, Padam Tower-1, Civil Lines, Kanpur, UP-208001 Phone Number - +91 9116658179 E-mail ID - [email protected]
Pankaj Agarwal West Bengal AU SMALL FINANCE BANK LIMITED 56A, Hemanta Basu Sarani, Stephen House, BBD Bag, KOLKATA-700001 Phone Number - +91 8905111320 E-mail ID - [email protected]
Sudhakar Pandi Telangana AU SMALL FINANCE BANK LIMITED Ground Floor, Plot No. B. No. 160/2/GF, Sardar Patel Road, Opposite to Asoka Bhoopal Chamber, Secunderabad - 500003 Phone Number - +91 8306994023 E-mail ID - [email protected]
Pankaj Agarwal Odisha AU SMALL FINANCE BANK LIMITED Plot No - 123, 124, Cuttack Puri Road, Laxmisagar - 1, Unit No-30, Khurda, Bhubaneswar - 751006 Phone Number - +91 8905111320 E-mail ID - [email protected]

AU Bank Principal Nodal Officer

Mr. Pramod Khetawat 
Address: AU SMALL FINANCE BANK LIMITED Bank House, 6th Floor, Mile 0, Ajmer Road, Jaipur, Rajasthan, PIN - 302001
Contact Number: 0141-6660645
Email ID: [email protected]

AU Bank Banking Ombudsman

Centre Name and Address Phone Number and E-mail ID
Ahmedabad Smt. N Sara Rajendra Kumar C/o Reserve Bank of India 4th Floor, "Riverfront House", Behind H.K. Arts College, Between Gandhi & Nehru Bridge, Pujya Pramukh Swami Marg (Riverfront Road - West), Ahmedabad-380 009 STD Code: 079 Tel. No. 26582357 Email: [email protected]
Bengaluru Ms Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 Tel. No. 22277660/22180221 Email: [email protected]
Bhopal Shri Hemant Kumar Soni C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 Tel. No. 2573772/2573779 Email: [email protected]
Bhubaneswar Shri Biswajit Sarangi C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 Tel. No. 2396207 Email: [email protected]
Chandigarh Shri M K Mall C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh STD Code: 0172 Tel. No. - 2721109/2721011/2727118 Email: [email protected]
Chennai Dr. Balu Kenchappa C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No. 25395964 Email: [email protected]
Dehradun Shri Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun - 248 001 STD Code: 0135 Tel No.: 2742001 Email: [email protected]
Guwahati Shri Thotngam Jamang C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 Tel.No. 2542556/ 2512929 Email: [email protected]
Hyderabad Shri T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 04 Tel. No. 23210013 Email: [email protected]
Jaipur Ms. Rekha Chandanaveli C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road, Jaipur - 302 004 STD Code: 0141 Tel. No. 2577931 Email: [email protected]
Jammu Shri Ramesh Chand C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code: 0191 Tel No.: 2477905 Email: [email protected]
Kanpur Shri P K Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 Tel. No. 2305174/2303004 Email: [email protected]
Kolkata Shri Rabindra Kishore Panda C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 Tel. No. 22310217 Email: [email protected]
Mumbai (I) Dr. Neena Rohit Jain C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No. 23022028 Email: [email protected]
Mumbai (II) Dr. Sushanta Kumar Kar C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No.: 23001483 Email: [email protected]
Patna Shri Rajesh Jai Kanth C/o Reserve Bank of India Patna-800 001 STD Code: 0612 Tel. No. 2322569/2323734 Email: [email protected]
New Delhi (I) Shri R.K. Moolchandani C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23725445 Email: [email protected]
New Delhi (II) Ms. Ruchi A S H C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23724856 Email: [email protected]
New Delhi (III) Ms. Suchitra Maurya C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23715393 Email: [email protected]
Raipur Shri J. P. Tirkey C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code: 0771 Tel. No: 2244246 Email: [email protected]
Ranchi Smt Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code: 0651 Tel No.: 8521346222/9771863111/7542975444 Email : [email protected]
Thiruvananthapuram Shri G Ramesh C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 Tel. No. 2332723/2323959 Email: [email protected]

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